As social distancing measures become common and workers adjust to their new professional environments, even from their own living rooms, there is potential for private and working life to blur into one. Kaspersky’s new How COVID-19 changed the way people work report reveals how quarantine influences the way people work from home.
The ‘new normal’ that workers are now facing is starting to have an impact on their work-life balance. Nearly a third (31%) of workers said they are spending more of their time working than they did before. However, 46% said they have increased the amount of time they spend on personal activity. This particular change may have come about because workers are now not having to commute or travel as much than they were before.
The report also revealed that it has become harder for workers to separate working and personal activity, especially when it comes to IT. 55% of workers say they are reading more news now than they were before they started working from home. While this is understandable because people will want to stay updated with the latest coronavirus developments, 60% of this activity is done on devices that are used for work. This can though potentially lead to malware infections if employees do not pay attention to the resources and websites they visit.
Workers are also developing a habit of using their personal services for working purposes – increasing the potential risks from shadow IT, including the disclosure of sensitive information. For instance, 42% of employees use personal email accounts for work-related matters, and 49% admit their usage has increased when working from home. 38% use personal messengers that have not been approved by their IT departments, with 60% of them do it more often in their new circumstances.
“Organizations cannot just fulfill all user requests, such as allowing staff to use any services as they want to. It is necessary to find a balance between user convenience, business necessity and security. To achieve this, a company should provide access to services based on the principle of only supplying minimal, necessary privileges, implement a VPN and use secure and approved corporate systems. These types of software may have certain restrictions that slightly reduce usability, but offer greater assurances in providing security measures,” - comments Andrey Evdokimov, Chief Information Security Officer at Kaspersky.
To ensure businesses do all they can to keep their employees and corporate data safe, Kaspersky recommends employers follow these measures:
For workers and users at home who have to work from their personal devices, Kaspersky advises: