The future of customer experience in the public sector holds great potential for improving citizen satisfaction and engagement. As governments worldwide recognize the importance of customer-centric strategies, they are increasingly focusing on enhancing the experiences of their citizens and residence.
The Government CX Summit – Qatar is being hosted to bring together Government CX, Digital Technology Leaders as well as CX expert to discuss the trends shaping future of customer experience in the public sector, underlying challenges and how to create seamless and citizen-centric experiences that foster trust, engagement, and satisfaction.